Things to do
Please go through the following steps to make sure that you receive your account information and can proceed with logging into your dashboard and using your product license.
In case you still have problems with accessing your account, please contact us here.
Please note that we only provide account related support via this email. For regular customer support, please turn to our Help Center.
Purchased here at sliderrevolution.com
Username
The email address you purchased Slider Revolution or Essential Grid with. It is the first part of our purchase process to enter the email address.
You also received a receipt from our payment processor Paddle and a “Welcome” email from us in the corresponding inbox. If you missed these mails please check your spam folder or “Promotions” tab.
Password
Right after your first purchase you were asked to set a password to enter our member dashboard (we additionally added the link to our “Welcome” mail mentioned before).
In case you forgot your password, no worries, there is a “Forgot your password?” link below the login form of https://account.sliderrevolution.com. Just use your Username (see paragraph before) to set a new password.
Imported From CodeCanyon
Username
In case you imported your CodeCanyon licenses to our dashboard and you also didn’t have a sliderrevolution.com or essential-grid.com account before, an account was created with your Envato email address.
You also received a “Welcome” email from us in the corresponding inbox. If you missed these mails please check your spam folder or “Promotions” tab.
Password
We put the link to set your password in our “Welcome” mail mentioned before.
In case you forgot your password or our mail went missing, no worries, there is a “Forgot your password?” link below the login form of https://account.sliderrevolution.com. Just use your Username (see paragraph before) to set a new password.
I had purchase slider revolution from codecanyon and my username was hassi22. Now i have forgot my registered email id. Please help me on this matter.
Thanks
Hello,
Your request requires one of our support agents to have a closer look. Please include your license key in the communication.
In order to give our clients the best support possible, we are having a support ticket system reachable via the link below.
Please use it for your upcoming questions concerning one of our products. This will guarantee the fastest answer possible. Support requests here cannot be answered unfortunately. Thank you!
Please use our ticket systems over at:
https://support.sliderrevolution.com or [email protected]
Cheers Dirk @ Slider Revolution
Hello, I bought the revolution slider before creating my user (member) and now I can’t access my key. My email that I bought the key is [email protected]
Could you send me my key, please?
Order Number / Receipt: #22335009-18675301
Billing date: 20 Jan 2021
Tks,
Hi Andre,
sorry for the delay and the inconvenience!
I have resent the registration email.
Please click the link in the mail to set a password for your account!
Additionally here are the first steps with Slider Revolution in our manual, if you need: https://www.sliderrevolution.com/manual-section/manual/getting-started/quick-setup/
Cheers, Dirk @ Slider Revolution
Hi,
I don’t have the user. I bought the key without creating my user. This is the problem.
I didn’t even receive your email.
I already have the slider revolution installed on my website. The problem is that it is not working. The banners are not covering the entire page.
Please enter the website and you will see that the banners on the home are in trouble.
https://incluireeducar.com.br/
I hope that with the upgrade this will be resolved.
Help me please!
PS. Sorry for my english, because I’m using google translate
tks,
Hello,
sorry for your ongoing struggles! Your request requires one of our support agents to have a closer look.
Please contact our technical experts via:
[email protected]
Additionally I will resend the login/password reset mail again. Please make sure to check your spam folder too.
Cheers Dirk @ Slider Revolution
Hello!
I purchased Slider Revolution on CodeCanyon, and I never received any email other than purchase confirmations from Envato. I’m pretty sure I put my purchase code from the license.txt into Slider Revolution; when I put it in now, it says License Key already registered. However, my notification bell says plugin is not registered.
At any rate, I’ve worked through a YouTube tutorial, and when I click save, it says Bad Request. BTW, this is a development site running on DesktopServer.
Please help?
Jacob
Hello,
thanks for contacting us! Your request requires one of our support agents to have a closer look.
In order to give our clients the best support possible, we are having a support ticket system reachable via the link below.
Please use it for your upcoming questions concerning one of our products. This will guarantee the fastest answer possible. Support requests here cannot be answered unfortunately. Thank you!
Please use our ticket systems over at:
https://support.sliderrevolution.com
Cheers Dirk @ Slider Revolution
Hello, I do not remember which email I used when i bought the Slider Revolutjon 6. Can you please help me to find put which of my emails i used, so i can register my SliderRevolution? Either way thank you.
Hello,
thanks for contacting us! Your request requires one of our support agents to have a closer look.
In order to give our clients the best support possible, we are having a support ticket system reachable via the link below.
Please use it for your upcoming questions concerning one of our products. This will guarantee the fastest answer possible. Support requests here cannot be answered unfortunately. Thank you!
Please send an email to:
[email protected]
Cheers Dirk @ Slider Revolution