Flash Screen Issue with the CookieYes Plugin

This article will help you resolve a flash screen issue that might occur due to an incompatibility between the CookieYes plugin and Slider Revolution plugin.

Flash Issue from the CookieYes Plugin

CookieYes is a popular cookie consent plugin for WordPress websites. The plugin enables and shows a cookie acceptance/rejection notification box on your WordPress website.

The plugin is fully compatible with the Slider Revolution WordPress plugin. However, some minor issues can still occur even if two or more plugins are fully compatible.

The minor issue, in this case, is that some of our users are encountering a brief white flash on the screen issue when using Slider Revolution and CookieYes together.

Let’s learn more about the flash issue to find out if it is occurring for you too.

What is the Flash Issue?

The flash issue we’re referring to is a white screen that appears suddenly on a module (definition_tip term is incorrect) and then quickly changes to the standard view.

This flash issue occurs on the front end of your website, where you have a Slider Revolution module added to a page. It could be your homepage or any inner page. If you’re unsure if the flash is related to Slider Revolution, you could also experiment with this on a test page with only a slider module, and it’s content.

Sometimes the flash can appear so quickly that it isn’t noticed until you look for it. So to help you spot the problem:

  • Go to a page where a module is added.
  • If you are already on such a page, try reloading the page.
  • Wait for the module to play all slides till the end.
  • And look for any sudden white flash.

The issue is minor but annoying, and we have an easy fix. You do not have to disable or delete any plugins.

If you’d like, you can jump to the solution here, but so we better understand what we’re working with, let’s learn what cookies and GDPR are all about.

Everything About Cookies

A cookie is a small text file containing some data. That data can vary, but it is generally used to identify you in some way to give you the best user experience. For example, if you are shopping online, a cookie is used to keep track of all the items in your shopping cart, so you don’t have to check out each item separately.

Cookies are stored in the browser’s cookie folder on a user’s computer. Because cookies are just essential text files, they don’t contain any viruses.

Everything About GDPR

GDPR is short for General Data Protection Regulation. This is a data privacy and protection act under the European Union and the European Economic Area.

The sole purpose of this act is to provide control and rights to internet users over their data to ensure website operators aren’t misusing cookies. Users must be offered the choice to share their data or deny sharing, and cookie data must not be fetched without a user’s consent. Requesting such consent is the purpose of plugins such as CookieYes.

Now that we have learned about cookies and GDPR, we know that a GDPR cookie consent plugin is essential. This is because it will keep you in compliance with GDPR and reassure your website visitors that you will only save their data if given permission.

Next, let’s learn how to ensure you have a smooth cookie request process by resolving the flash issue that can occur with the CookieYes plugin.

Resolve the Flash Issue

The flashing screen issue can be resolved from the CookieYes plugin’s settings.

Go to your website dashboard:

WordPress Dashboard

Go to the Settings of the CookieYes plugin:

Settings option under GDPR Cookie Consent

Go to Customize Cookie Bar tab:

Customise Cookie Bar tab under the CookieYes plugin's Settings

Scroll down to the On-Load:

OnLoad option in the Customise Cookie Bar tab

Choose the Animate radio button:

Select the Animate settings for OnLoad option.

Click on the Update Settings button:

Click on the Update Settings button

Reload the page with the module to test for the issue.

Still, Experiencing the Flash? Contact Us

If the flash issue is still occurring, or you have any queries, feel free to contact our support team by opening a ticket or sending us an email ([email protected])

Flash Screen Issue with the CookieYes Plugin

The Author

Kashif Ahmed

Technologist, Writer, Philosopher, and above all a problem-solver. Living by the motto "Be the reason someone smiles today".

If you have any questions or concerns, feel free to reach out to me directly at [email protected].

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