How to include login credentials in your support ticket

This article will guide you through updating your Login Credentials to your Support Ticket

Table of Content

  • Step 1 : Login your account
  • Step 2 : Click the update button in your ticket
  • Step 3 : Fill login data
  • Step 4 : Check success, change data

Important Notice

You have to have a valid license (support contract) to be eligible to enter our 1on1 support help desk.

Step 1

Login to the Support Center and select your ticket.

Step 2

Locate and click the “Update” button:

Step 3

Fill in your WordPress Login Password or FTP Login Access Password:

Step 4

The Secure Information section will display “This Ticket has WordPress Password stored securely” for successful entries.

Click on the “Update” button again if you need to change/update your login credentials.

How to include login credentials in your support ticket

The Author

KC

Strength does not come from winning. Your struggles develop your strengths. When you go through hardships and decide not to surrender, that is strength.

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