How to include login credentials in your support ticket

Table of Content

• Step 1 : Login your account
• Step 2 : Click the update button in your ticket
• Step 3 : Fill login data
• Step 4 : Check success, change data

Step 1

Login to the Support Center and select your ticket.

Step 2

Locate and click the “Update” button:

Step 3

Fill in your WordPress Login Password or FTP Login Access Password:

Step 4

The Secure Information section will display “This Ticket has WordPress Password stored securely” for successful entries.

Click on the “Update” button again if you need to change/update your login credentials.