How To Test for Conflicts

Is your module broken or not behaving as per the configuration? Chances are there is a conflict. This article will help you troubleshoot the issue.

What Is a Conflict?

A “conflict” is an incompatibility between the Slider Revolution plugin and your theme, or any third-party plugins that may be installed on your site.

Issues, wherever theme or plugin(s) are not behaving correctly, are often recognized as a conflict issue.

Why Is Testing for Conflict Important?

Testing for a conflict is essential because it will help to narrow down the source of the issue(s).

How To Test for a Conflict?

We’re going to go through a complete step by step to find out if there is any conflict occurring, but first let’s have a quick summary of the process.

Step 1: Prepare for the conflict test.

  • Create a full backup of your website.
  • Disable all plugins except the Slider Revolution plugin.
  • Deactivate your current theme and instead activate any official theme by WordPress. For example, Twenty-Twenty-One or Twenty-Twenty.

Step 2: Inspect for the source of the conflict.

  • Go to the page where the issue was occurring and reload the page.
  • If the issue still occurs this shows it was not caused by a conflict with your theme or plugins, so you can re-activate all your plugins and switch back to your main theme. You can skip the rest of the steps in this sequence and move to the last section of the article, on contact our support.
  • If the issue goes away, this shows it was caused by a conflict and we now just need to identify which theme or plugin the conflict is with.
    • Re-activate your theme, then refresh the page with your module [?] A module in Slider Revolution acts as a container for slides, which in turn act as containers for layers. Modules are created and edited with the module editor.

      A "module" is a single, self contained piece of content. You can think of this as being similar to the way a post or page in regular WordPress is a self contained piece of content.

      A module can represent any kind of content Slider Revolution is capable of creating, such as a slider, carousel, hero unit, navigation menu, posts display and so on.

      Multiple modules can be combined to form rich content such as complete sites and landing pages.
      . If the issue returns you know the conflict is with your theme, but keep following the steps.
    • Re-activate all your plugin(s) one by one, refreshing the page after each. When you see the issue return you know the plugin you reactivated most recently is the one with which there’s a conflict.

Note: If you are testing for conflicts on a live site, always be cautious. A backup before you begin is recommended.

Let’s prepare for the conflict test.

Prepare for the Conflict Test

Disable Plugin(s)

Go to WordPress Dashboard > Plugins > Installed Plugins:

Select all plugins:

Uncheck Slider Revolution plugin:

Select Deactivate from a drop-down Bulk actions options:

Click the Apply button:

Disable Your Theme

Go to Appearance > Themes:

Activate any official theme (e.g: Twenty-twenty-one):

Inspect the Source of the Conflict

Go to the page with your module on the front-end, and reload the page. If the issue is occurring in the module editor [?] The "Module Editor" is the tool used to create & modify modules.

Through this visual, drag & drop, no-code interface you can add various types of layers, animation and special FX to your modules, as well as managing slides and configuring options.
, reload the module editor page to find out whether the conflict has gone away or not.

If you are still encountering the issue, activate the theme of your choice, all other plugins (that were activated before on your site), and contact our support team.

However, if the issue disappears then, follow the steps below.

  • Re-activate your theme, then refresh the page with your module.
  • Re-activate all your plugin(s) one by one, refreshing the page after each.

Re-Activate Your Theme

Go to Appearance > Themes:

Reactivate the theme of your choice:

Re-Activate Plugins One by One

Go to WordPress Dashboard > Plugins > Installed Plugins:

Activate one plugin at a time:

Continue reloading the page after each plugin is activated.

Results of the Conflict Test

Answer to these questions and share them with our support team.

  • Does the issue(s) occur with an official theme and Slider Revolution plugin activated?
  • Does the issue occur with your preferred theme and Slider Revolution plugin activated?
  • Does the issue occur with an official theme, any other plugin, and the Slider Revolution plugin activated?
  • Is the conflict is coming from any specific feature/option from your preferred theme, another plugin (s), and the Slider Revolution plugin?

Update WordPress, Themes, and Plugins

Check and make sure you have the latest versions of WordPress, themes, and third-party plugins installed on your site.

Perform the following tasks to eliminate the chances of a conflict coming from outdated WordPress, Themes, and Plugins.

  • Check for the available updates.
  • Perform the updates.
  • Test for the issue again.

Let’s learn to update WordPress, Theme(s), Plugin(s).

Check for the WordPress Update

Check for the Theme’s Update

Check for All the Plugins’ Update

Contact Our Support

If you found a conflict with a third-party plugin, or with a theme, please contact our support team via opening a ticket or sending us an email ([email protected]).

And include the results from the conflict test, and screenshot(s) of the option or feature from the theme or plugin(s)’ admin dashboard that is causing the issue so we can help find a solution that gets everything working nicely together.

How To Test for Conflicts

The Author

Kashif

Technologist, Writer, Philosopher, and above all a problem-solver. Living by the motto "Be the reason someone smiles today".

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2 thoughts on “How To Test for Conflicts

    1. Hello,

      thanks for contacting us! Your request requires one of our support agents to have a closer look.

      In order to give our clients the best support possible, we are having a support ticket system reachable via the link below.

      Please use it for your upcoming questions concerning one of our products. This will guarantee the fastest answer possible. Support requests here cannot be answered unfortunately. Thank you!

      Please use our ticket systems over at:

      https://support.sliderrevolution.com or https://support.essential-grid.com

      Cheers Dirk @ Slider Revolution

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