How to Include Login Credentials in Your Support Ticket

Adding Your Information

Step 1: Login to the Support Center and select your ticket.

Step 2: Locate and click the Update button:

Step 3: Fill in your WordPress Login Password or FTP Login Access Password:

Step 4: The Secure Information section will display “This Ticket has WordPress Password stored securely” for successful entries.

Click on the Update button again if you need to change/update your login credentials.